USAA Real Estate Company Jobs

Job Information

USAA Real Estate Company Senior Analyst - or - Associate, Loan Asset Management in San Antonio, Texas

Company Overview

Acquiring, developing, financing and managing quality real estate investments since 1982, USAA Real Estate provides superior returns investing across the risk spectrum, with expertise in office, industrial, multi-family, retail and hotel assets. Aligned with more than 100 investment partners across the world, we maintain an “Investor First” mindset with our significant co-investment in all programs. USAA Real Estate has achieved a track record of success living up to the high standards set at USAA and sharing its mission and culture of service. USAA Real Estate is headquartered in San Antonio, Texas.

Job Description


Assist with loan servicing, surveillance, and reporting for the commercial mortgage loan portfolio.


  1. Assist the Senior Director in conducting active portfolio surveillance to monitor loan and property performance effectively. Responsibilities include, but are not limited to, analyzing loan-level financial statements, rent rolls, and inspection reports to update the underlying collateral value and calculate/evaluate key loan metrics (i.e., loan to value, debt service coverage ratio, and internal risk rating).

  2. Collaborate with internal mortgage originators and accounting team, as well as third-party servicer(s), correspondents, and legal counsel to complete routine and ad hoc loan management and reporting tasks.

  3. Create portfolio-level performance reports and presentations for internal and external parties.

  4. Assist with loan asset management and servicing matters, including payoffs, prepayments, estoppels, lease reviews, SNDAs, reserves, escrows, draw requests, cash management, easements, financial reporting, inspections, post-closing items, and borrower requests.

  5. Partner with Senior Director to coordinate and handle mortgage compliance, data input, and information integrity.

  6. Work with Senior Director to proactively identify problem loans, develop a monitoring plan, and recommend and assist with the execution of loss-minimizing recovery strategies such as note sales, workouts, restructures, and/or foreclosure.

  7. Identify and implement process efficiencies, best practices, and/or standard operating procedures.

  8. Additional duties, as assigned.

At USAA Real Estate our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, business casual dress attire and much more! Qualified applicants must successfully complete a pre-employment background and drug screen. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

USAA Real Estate is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.


  • High achiever with 3+ years of experience in loan servicing, surveillance, and reporting, or equity asset management. Must have deep knowledge and experience underwriting, asset managing, or financing all major commercial real estate product types. Mortgage loan workout experience a plus.

  • Bachelor’s Degree in Finance, Real Estate, Accounting, Business, or related field.

  • Strong organizational skills with a high attention to detail and an ability to proactively manage multiple priorities simultaneously.

  • Ideal candidate will be a high-speed, self-motivated team player with strong problem-solving skills and ability to apply their business knowledge to complete routine and ad hoc projects and requests.

  • Effective communicator - written and verbal.

  • Solid ARGUS experience.

  • Significant experience using MS Word, Excel, and PowerPoint.

  • Ability to travel. Ability to regularly work extended hours.

  • Qualifications may warrant placement in different job title.

Job Location US-TX-San Antonio

ID 2020-1951

# of Openings 1